Ojol77 takes the privacy of every member seriously. This Policy transparently explains what information we collect, why we need it, how we protect it, and the rights you hold over your personal data as a player on our Malaysia platform.
Our Privacy Commitment
These are the core principles that govern how ojol77 handles the personal information of every Malaysian member, every day.
All data transmitted between your device and ojol77's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banking institutions. Your information cannot be intercepted or read by any outside party during transmission.
Ojol77 has never and will never sell, rent, or trade members' personal information to any advertiser, third-party marketing company, or any external organisation unrelated to the operation of our platform. Your data is not our product.
Ojol77 only collects information that is genuinely necessary to manage your account, process transactions, and meet legal requirements. We do not collect irrelevant or excessive data that offers no direct benefit to your gaming experience.
You have the right to access, correct, download, or request deletion of your personal data from ojol77's systems at any time. Requests are processed within 30 business days, and you will receive a written response from our privacy team.
Ojol77's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect the rights of individuals as established under local law and are committed to operating within all applicable legal boundaries.
In the event of any security incident affecting member data, ojol77 is committed to notifying affected members within 72 hours of the incident being detected. We believe in full transparency whenever something unexpected occurs.
This Privacy Policy ("Policy") describes how ojol77 ("we", "our platform") collects, processes, stores, and protects your personal information when you use the ojol77 platform. This document applies to all registered members, users browsing our website, and any individual who interacts with ojol77's services.
By registering for or using the ojol77 platform, you consent to the collection and processing of your data as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.
Ojol77 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | KYC verification & legal compliance |
| Contact Data | Malaysia phone number, email address | Account communications & customer support |
| Financial Data | Bank account numbers, e-wallet details (TNG, GrabPay, DuitNow), transaction history | Deposit & withdrawal processing |
| Game Data | Betting history, games played, RTP, wins & losses | Platform operations & responsible gaming |
| Technical Data | IP address, device type, browser, operating system, access logs | Security & fraud detection |
| Behavioural Data | Pages visited, session duration, clicks, game preferences | User experience improvement |
We collect data through several means: the registration form you complete, transactions you carry out via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, your interactions with games and platform services, and automated technologies such as cookies and server logs. All data collection is carried out lawfully, on the basis of your consent or the contractual necessity of providing the services you have requested.
Ojol77 uses your personal data only for legitimate purposes directly related to the provision of our services. Specifically, your information is used to:
Ojol77 does not use your data for targeted advertising to external parties, or to make automated decisions that materially affect you without human involvement. Every decision that impacts your account — such as a suspension or restriction — involves a review by our team.
Ojol77 may send information about promotions, bonuses, and new games to members who have consented to receive such communications. You may unsubscribe from marketing emails at any time via the "unsubscribe" link in any email or by contacting our support team. Opting out of marketing emails does not affect the receipt of important account-related notifications.
Ojol77 does not sell or rent your personal data to third parties. However, in the following limited circumstances, we may share necessary information with trusted parties:
To process your deposits and withdrawals, we need to share the necessary transaction information with your chosen payment provider — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or your bank via FPX (Maybank2u, CIMB Clicks). This sharing is limited strictly to the information required to complete the transaction.
Game providers such as Evolution Gaming, Pragmatic Play, and PG Soft may receive the session data required to operate Live Casino, slots, and Sports Betting games. This includes session IDs and betting details – not your full identity information. All providers are bound by strict data protection agreements.
Ojol77 may disclose personal data when required by law, a valid court order, or an official request from Malaysian authorities. We do not voluntarily disclose data to authorities without due legal process, except to prevent serious crimes that threaten public safety.
All third parties who receive data from ojol77 are contractually bound to use that information only for the stated purpose and to maintain security standards equivalent to or higher than our own. We do not permit any third party to use your data for their own marketing purposes.
Ojol77 continuously invests in security infrastructure to keep your personal data safe. The technical and organisational measures we have in place include:
While ojol77 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe – use a strong and unique password for your ojol77 account, never share your login credentials, and contact us immediately if you suspect any unauthorised access.
Ojol77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Login sessions, account security, language preferences | Session / 30 days | No – required for the platform to function | |
| User preferences, game settings, saved betting limits | 90 days | Not recommended – will affect your experience | |
| Understanding how users interact with the platform (aggregate data) | 12 months | Yes – no impact on core functionality | |
| Monitoring page load times and technical errors for improvement purposes | 6 months | Yes – no impact on core functionality |
You can manage cookies through your browser settings. Most modern browsers allow you to view, manage, and delete stored cookies. Do note that disabling essential cookies may affect your ojol77 account functionality — including potentially having to log in again each time you open the platform.
Ojol77 does not use cross-site tracking technology or use your behavioural data to sell advertising space to third parties. The internal analytics we use are solely for the purpose of understanding and improving the ojol77 player experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy best practices, you have the following rights regarding the personal data held by ojol77:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 30 days of receiving your request.
If the information we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update most profile details directly through your ojol77 account settings.
You may request the deletion of your personal data when it is no longer needed for the purpose it was collected, or when you withdraw your consent. Full deletion may not always be possible where there are legal obligations requiring us to retain certain data.
You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another platform. This request can be submitted through ojol77 customer support.
You may object to the processing of your personal data for direct marketing purposes at any time. The objection will take effect immediately, and you will no longer receive any marketing communications after that point.
In certain circumstances, you may request that the processing of your data be temporarily restricted — for example, while we verify the accuracy of your data or while a dispute regarding its use is being resolved.
To exercise any of the above rights, contact the ojol77 privacy team by email at support@ojol77.best stating the type of request and the information you require. We will verify your identity before processing the request and will respond within 30 business days.
Ojol77 does not retain your personal data longer than necessary. Retention periods depend on the type of data and the applicable legal or operational requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity Data (name, IC, passport) | 5 years after account closure | Legal compliance requirements |
| Financial Transaction Records | 7 years | Companies Act & audit requirements |
| Game History | 3 years | Dispute resolution & responsible gaming |
| Support Communication Logs | 2 years | Quality control & reference |
| Technical Analytics Data | 12 months | Platform performance improvement |
| Analytics Cookie Data | 12 months | User behaviour analytics |
Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you personally. Anonymised data may be retained indefinitely for statistical and research purposes, as it contains no personally identifiable information.
If you have any questions, concerns, or requests regarding ojol77's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
For formal requests exercising your rights under the PDPA (access, correction, deletion), please use the email address above and include the following: your full name as registered on your ojol77 account, your registered phone number, the type of request you are making, and a brief description of your request. Identity verification may be required before your request is processed.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy ojol77, which together form the complete framework of the agreement between you and our platform.
Player Guide
Most players never really stop to think about what happens to their personal information when they sign up on an online platform. Name, phone number, IC number, e-wallet details – all of it handed over with just a few clicks. At ojol77, we believe you deserve to know exactly what happens to all that information.
When you register on ojol77 with your Malaysian phone number and username, we store that information to identify your account and allow you to log in. When you subsequently make a deposit via Touch 'n Go eWallet or GrabPay, the transaction details are retained as a financial record — not because we want to hold onto them indefinitely, but because Malaysian law requires us to keep financial transaction records for seven years. This is the same requirement that applies to all financial institutions.
A question many players have is: "Does ojol77 know everything I play?" The answer is yes — and it's intentional, because it's there to protect you. ojol77 uses gameplay data to identify patterns that may suggest a player is experiencing difficulties — for example, if someone starts playing significantly longer than usual, suddenly increases their bet sizes, or plays continuously without breaks. This is part of ojol77's commitment to responsible gaming and will not be used for any other purpose.
Technical data such as your IP address and device type is collected primarily for security purposes. Imagine someone attempting to log in to your ojol77 account from an unfamiliar location at three in the morning, using a device you have never used before. Our system would flag this activity as suspicious and may require additional verification before granting access. This is a safeguard put in place for you, not something done against you.
We want you to know that ojol77 takes privacy seriously not merely because it is a legal requirement — though it is, under Malaysia's PDPA — but because it is simply the right thing to do. Players who entrust ojol77 with their personal information deserve full protection and transparency. That trust is something we do not take lightly, and it underpins every decision we make about how your data is handled.
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